LIMASSOL, Cyprus, June 15, 2016 /PRNewswire/ —
Global award-winning forex broker, FXTM, has taken another step towards satisfying the market’s demand for full trading transparency by publishing its trading and customer service statistics on its website.
‘FXTM Performance Statistics’ shows comprehensive data for order execution speed, slippage and requotes; with charts reflecting high performance even under extremely demanding market conditions. The data also includes customer service statistics regarding the speed of client approval, fund processing and the overall satisfaction percentage based on client feedback.
In line with FXTM’s commitment to transparency, these statistics have been checked by PricewaterhouseCoopers Limited (PwC), in accordance with International Standard on Assurance Engagements (ISAE) 3000.
Jameel Ahmad, VP of Corporate Development and Market Research said, “FXTM prides itself on constantly pushing industry standards by always keeping our core mission in mind: maximise our clients’ value for their most precious commodity – time. The FXTM Performance Statistics page reflects our dedication to provide excellent service and ensure satisfaction in all areas. Releasing these figures honours our pledge to provide a fair service and credible performance.”
The data highlights the company’s fast client approval time and fund processing; with client approval taking less than 12 minutes, more than 84% of deposits processed within 5 minutes and a 90% overall satisfaction percentage.
The latest statistics illustrate the company’s award winning speed of execution, with orders on the ECN and ECN Zero servers executed, on average, within 150 milliseconds, and Pro Account Orders executed within a 0.065-millisecond timeframe.
Based on the past six-month’s numbers, FXTM’s average requotes amounted to a low 3.8%. These show that FXTM’s deep liquidity pool made available via top-tier banks and financial institutions, enable orders to be filled even during fast-paced markets.
The company’s slippage figures show the majority of clients receiving outstanding improvement in asset pricing through positive slippage. The results indicate FXTM’s steady growth towards creating an optimal trading environment.
The ‘FXTM Performance Statistics’ initiative is part of FXTM’s commitment to provide client-centric services, which has been recognised by numerous industry awarding bodies.
Trading Forex involves significant risk and can result in loss of your invested capital. Please read FXTM’s full Risk Disclosure ( http://www.forextime.com/regulatory-compliance/risk-disclosure/).
ForexTime Limited is regulated by CySEC(licence no. 185/12) and FT Global Limited is regulated by IFSC(licence no. IFSC/60/345/TS and IFSC/60/345/APM).