Department of Health Utilizing Auditor General's Nursing Home Audit Report to Further Enhance Quality of Care in Pennsylvania Facilities

HARRISBURG, Pa., July 26, 2016 /PRNewswire-USNewswire/ — Secretary Dr. Karen Murphy announced that the Department of Health has already begun implementing many of the recommendations made in the Nursing Home Audit report released today by Auditor General Eugene DePasquale, as part of its ongoing effort to enhance the quality of care and safety of residents in Pennsylvania’s nursing homes.

“Last July, I asked Auditor General DePasquale to perform an independent review and audit the policies and procedures already in place in the Department of Health and recommend ways the department could improve how it enforces statutory enforcement authority,” said Secretary Murphy. “Since that time, we have already launched a multi-faceted, performance improvement initiative that addresses many of the audit recommendations and are committed to continuing to accelerate the department’s efforts to make a positive impact on improving the lives of the more than 80,000 Pennsylvanians who rely on nursing homes to meet their long-term health care needs.”

The audit report released today outlined issue areas that, in the past, needed additional attention from the department. In the year since requesting the audit, the department has already partially or fully addressed many of these concerns.

The department has taken many proactive steps to improve the quality of nursing home care in Pennsylvania over the past year, including:

The department has also implemented the following changes in its operating procedures.

“I want to take this time to thank Auditor General Eugene DePasquale and his staff for creating this report, so that we may better serve the nursing home residents of the commonwealth,” added Secretary Murphy. “The department will continue to work internally and across agencies to identify strategies that expand communication between various long-term care programs and ensure that complaints from consumers are addressed and resolved by the proper department.”

The department urges residents who have concerns or a complaint regarding a health care facility in Pennsylvania, including nursing homes, to call the department’s complaint hotline at  1-800-254-5164 or visit our website at  

MEDIA CONTACT: Penny Ickes, 717-787-1783


SOURCE Pennsylvania Department of Health

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