SANTA CLARA, Calif., July 21, 2016 /PRNewswire/ — Agora.io, a global leader in Communications as a Service (CaaS) for real-time video and voice, today announced that its Agora Video for Telemedicine cloud service has been selected by Talkspace, the leader in online therapy that connects patients with licensed therapists, for its Unlimited Messaging Therapy™ and LiveTalk Online Therapy™ programs. This partnership will provide Talkspace users with high-resolution, real-time voice and video calls during therapy sessions.
“There are many barriers that prevent people from getting therapy to address mental health issues, and by augmenting our online therapy services with Agora.io’s video capabilities, we see some of those barriers dissolving,” said Roni Frank, Co-founder and Head of Clinical Services at Talkspace. “Agora.io’s support for secure, high-resolution communication ensures our therapists grasp every word and point of context for a high-quality and affordable therapy experience. We are thrilled to partner with Agora.io to create this new paradigm for the modern patient experience.”
Healthcare is in a transformative stage as smartphone and mobile devices enables new ways for patients to request and receive services. By enabling a secure, HIPAA compliant, encrypted network for therapists and patients to engage in real-time, Talkspace and Agora.io are driving a new era of innovation for the mental health industry. These two companies are partnering to provide exceptional patient confidentiality with ensured quality-of-experience for mental health care that addresses the 60 to 70 percent of people who could benefit from therapy, but can’t afford it or aren’t able to fit it into their lifestyles.
“We believe truly global telemedicine solutions require simple cloud-based video integration to deliver services to patients in remote areas or who have other limitations that prevent them from seeking therapy,” said Tony Zhao, founder and CEO of Agora.io. “As telemedicine is increasingly delivered to mobile devices in challenging network conditions, service providers need to guarantee video quality, and we are pleased to see Talkspace leading this charge. Our simple cloud pay-as-you-go model, with no up-front-costs, is intended to make it easy for e-health providers like Talkspace to add real-time communications to their products.”
Talkspace’s Unlimited Messaging Therapy™ program, connecting people with a licensed therapist on the web or via mobile apps for a fraction of the price of traditional therapy, has shown 300,000 people a more affordable, accessible way of getting mental health care. In the past year, Talkspace tripled its user base. The company has expanded its network of licensed therapists to approximately 1,000 specialists to meet the high demand of new users.
Privately held and founded in 2014, Agora.io is a Communications as a Service (CaaS) provider delivering video and voice communications across devices and networks globally with an ensured quality-of-experience. Agora.io enables software applications to support as many as 20,000 users in a single conference call, and provides HD real-time video and voice communication services to organizations across industries, including: telemedicine, education, financial services, customer service, social media applications, and mobile gaming. Headquartered in Santa Clara, CA, Agora.io is backed by venture capital firms Morningside, SIG, GGV Capital, ShunWei, and IDG.
For more information, please visit: www.agora.io
Talkspace connects people with licensed therapists through its web and mobile apps. As the leading online therapy company, Talkspace revolutionized mental health care access by bringing the dialogue between therapists and their clients into the digital age. Founded with a mission to eliminate the stigmas associated with mental illness and make therapy more available to millions of people, Talkspace’s flagship product, Unlimited Messaging Therapy™, has already been tried by more than 300,000 people. Talkspace is available on the web at www.talkspace.com or through its mobile apps on the iOS and Google Play Stores.
Jenkin Xia – Agora.io
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